After-sales
QC photos on a USFans spreadsheet workflow
QC means quality check: photographs taken after the seller’s parcel reaches the agent warehouse, before you pay to export. USFans item pages currently advertise 3–7 free HD photos. That is a service claim on their product screens, not a promise that every shot will be perfectly lit.
- Catalog and spreadsheet images are browsing thumbnails. Warehouse photos are of your order.
- USFans currently advertises 3–7 free HD inspection photos — verify the set in your account.
- Photos do not prove authenticity or how a garment will fit. They only show what the camera caught.
Three photo layers people mix up
Spreadsheet buyers lose money when they treat all pictures as the same evidence. They are not.
- Seller studio shots on Taobao or Weidian. Lighting is controlled. Defects are cropped. These are marketing.
- Catalog or spreadsheet images on this index, the live catalog, or a Google Sheet. Helpful for browsing. Often reused across batches and seasons.
- Warehouse photos of your order inside USFans. This is the set that should match the size, color, and quantity you paid for.
A QC badge on this index only means the listing already has extra gallery shots. It does not mean USFans has photographed the unit that will ship to you.
What the free photo set is for
The 3–7 HD claim is useful as a baseline: you should see enough angles to accept or reject before the carton leaves China. It is not a lab report. Warehouse lighting is flat. Labels can glare. Dark fleece hides texture until you ask for a flash shot. If a decisive angle is missing, request it while the item is still in storage — not after you have paid international freight.
Official inspection rules can change. Confirm in your USFans account what the warehouse will and will not check. This guide is a spreadsheet-buyer checklist, not a substitute for those rules.
What to look at before you submit the parcel
Start with identity, then construction:
- Match model, color, and tagged size to the order line — not to a memory of the spreadsheet title.
- Seams, glue, stains, scuffs, and unpaired shoes.
- Print or embroidery placement on tees and hoodies; ask for a flash shot if the graphic is the point of the buy.
- Hardware on bags and jackets: zips, pulls, magnets, logo plates.
- Missing accessories that the live listing said were included.
- Insole stamps and left/right pairing on sneakers; toe-box shape if that is why you picked the batch.
For clothing, a hanging shot often makes an oversized blank look short. If fit is the risk, ask for flat chest and length against a tape. For shoes, an insole measurement beats a title that says “TTS.”
What warehouse photos cannot prove
They cannot prove authenticity. They cannot prove how a hoodie will sit on your shoulders. They cannot prove a sneaker will match a 2023 “best batch” Reddit post. They cannot smell perfume, test a battery, or confirm a zipper will last a season. If you need a function check, that is outside a photo set — and many of those SKUs are also mail-restricted.
Approve, hold, or send back
The photo layers live on this page. The keep / hold / return call after you have your set is keep, hold, or return. If the set is wrong, use returns after QC before you pack. If the set is fine and you are still adding items, use storage & consolidation. If you are ready to export, still wait for the packed quote — photos do not include carton size.
Do not approve from a Discord crop of someone else’s QC album. That album is another order. Yours is the set attached to your warehouse line.